Sales Policy for Wildbina

Effective Date: January 7, 2025

At Wildbina (“Company,” “we,” “our,” or “us”), we are dedicated to providing our customers with a seamless and enjoyable shopping experience. This Sales Policy outlines the terms and conditions governing purchases made through our website, wildbina.com, ensuring transparency and fairness in all transactions.

Ordering Process

  1. Placing an Order:

    • Orders can be placed directly through our website at wildbina.com.

    • Ensure that all details provided, including billing and shipping information, are accurate.

  2. Order Confirmation:

    • Upon placing an order, you will receive an email confirmation containing the details of your purchase.

    • If you do not receive a confirmation within 24 hours, please contact us at info@wildbina.com or call 212-512-9291.

  3. Order Changes:

    • Changes to your order (e.g., shipping address or product selection) must be requested within 24 hours of purchase.

    • Contact our customer support team for assistance.

Pricing and Payment

  1. Pricing:

    • All prices listed on our website are in USD and are subject to change without prior notice.

    • Prices include applicable taxes unless stated otherwise.

  2. Payment Methods:

    • We accept major credit/debit cards, PayPal, and other secure payment options.

    • Payment must be completed at the time of purchase.

  3. Discounts and Promotions:

    • Promotional offers and discounts are valid for the specified duration only.

    • Offers cannot be combined unless explicitly stated.

Shipping and Delivery

  1. Shipping Options:

    • We offer standard and expedited shipping options. Delivery times and costs vary based on location and shipping method selected.

  2. Delivery Timeframe:

    • Orders are typically processed within 1-3 business days.

    • Estimated delivery times will be provided during checkout.

  3. Shipping Restrictions:

    • We currently ship to domestic and select international locations.

    • Certain items may be subject to shipping restrictions based on destination.

  4. Lost or Delayed Shipments:

Product Availability

  1. Stock Status:

    • Products are subject to availability. If an item is out of stock after your purchase, you will be notified promptly.

  2. Backorders:

    • If a product is backordered, you will have the option to wait for restocking or cancel your order for a full refund.

Cancellation Policy

  1. Order Cancellation:

    • Orders may be canceled within 24 hours of placement for a full refund.

    • After 24 hours, cancellations may not be possible if the order has already been processed.

  2. Cancellation Process:

Customer Responsibilities

  1. Accurate Information:

    • Ensure all order details, including contact and shipping information, are accurate.

  2. Receipt Inspection:

    • Inspect your order upon delivery and report any issues (e.g., damaged or missing items) within 7 days.

Returns and Refunds

For details regarding returns and refunds, please refer to our Refund and Returns Policy.

Limitations of Liability

  1. Product Usage:

    • We are not responsible for damages resulting from improper use of our products.

  2. Force Majeure:

    • Delays caused by events outside our control (e.g., natural disasters, carrier disruptions) are not our responsibility.

Changes to This Policy

We reserve the right to update or modify this Sales Policy at any time. Changes will be effective immediately upon posting on this page. Please review this policy periodically to stay informed of any updates.

Contact Us

If you have any questions or concerns about this Sales Policy, please contact us:

  • Email: info@wildbina.com

  • Phone: 212-512-9291

  • Address: 4002 Godfrey Road, Mount Morris, Michigan, United States

Thank you for choosing Wildbina. We appreciate your business!

 

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